DigiScanner App - Privacy Policy

At DigiScanner, we are committed to respecting the privacy rights of our app users and all visitors to our Mobile App. Your privacy is important to us, and we aim to provide a safe and enjoyable environment for all our users. We respect and safeguard any personal information we receive and collect from you while you use our App and during any of our other interactions online

1. Information We Collect

Camera Access: The App requires access to your device's camera solely to scan barcodes. Camera input is processed in real time and is not stored on our servers.

Account & Rewards Data: If you create an account or participate in the rewards program, we may process limited information such as an identifier for your account, earned points, and redemption history. This information is used only to provide and administer the rewards functionality.

Merchant/Business Accounts: For merchant or business accounts, we may collect business name, contact information.

Voluntary Information: If you contact us or provide details voluntarily (for example, an email address), we will use that information to respond to your request and support your use of the App.

2. How We Use Information

To enable barcode scanning and reward features.

To process subscription payments for merchant/business accounts and manage billing.

To maintain and improve the App and user experience.

To communicate with you about support, updates, subscription renewals, or policy changes.

To protect the security and integrity of our services.

3. Third-Party Services

We may use trusted third-party services (e.g., Google Play services, analytics, crash reporting) that collect information in accordance with their own privacy policies. We encourage you to review those policies for more details on their practices.

4. Data Security

We implement appropriate technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain information for as long as is necessary to fulfill the purposes outlined in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Rewards data may be retained while your account remains active or as required by applicable law.

6. Children's Privacy

The App is not directed to children under 18. We do not knowingly collect personal information from minors under 18 years of age. If you believe a minor has provided information to us, please contact us and we will take appropriate action.

7. International Users

Your information may be processed and stored in countries other than your own. By using the App, you consent to such processing in accordance with this Policy and applicable law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and will be effective as soon as it is accessible. Your continued use of the App means you accept those changes.

9. User Rights and Choices

You have the following rights regarding your personal data:

To exercise any of these rights, please contact us at info@opticosolutions.com. We will respond to your request within 30 days.

10. Permissions Required

The App requires the following device permissions:

You can manage permissions through your device's app settings. Denying essential permissions may limit app functionality.

11. Compliance and Legal Requirements

GDPR Compliance: For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). This includes lawful processing, data minimization, transparency, and user consent.

Age Restriction: DigiScanner is intended for users aged 18 and above. We do not knowingly collect personal information from minors under 18. If we discover such data has been collected, we will delete it immediately.

Indian IT Act: We comply with the Information Technology Act, 2000 and subsequent amendments applicable in India.

California Privacy Rights (CCPA): California residents have additional rights, including the right to know what data is collected and the right to opt-out of data sales. We do not sell user data.

12. Cookies and Analytics

We may use cookies, local storage, and third-party analytics tools (such as Google Analytics or Firebase) to:

You can manage cookie preferences through your device settings, though this may affect certain app features.

13. Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify affected users and relevant authorities within 72 hours as required by applicable laws. We will provide details about the breach, affected data, and steps being taken to address it.

14. No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Any data sharing is limited to trusted service providers necessary for app operation, and they are bound by confidentiality agreements.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Company Name: Optico Solutions Pvt Ltd

Email: info@opticosolutions.com

Phone: +91 9074633648

Registered Address: B 38A, Bhopal IT Park, Badwai, Bhopal, Madhya Pradesh - 462033, India

Website: www.opticosolutions.com

Business Hours: Monday to Saturday, 10:00 AM - 6:00 PM IST

We are committed to resolving any privacy concerns promptly and transparently.